Customer Feedback Centre

Administration and Human Resource Management

Objective

To provide expertise and services on human resources management and administrative matters to the Ministry.

Functions

To provide strategic inputs to management on Administration and Human Resources Management issues such as recruitment,  Human Resources Management Development and Training, Promotion, retention, motivation, performance management and welfare;

To ensure optimal management of Human Resources in the Ministry;

To provide link between the Ministry and the President’s Office Public Service Management on operationalization of the Public Service Management and Employment Policy of 1998 and relevant Public Service Acts; and

To provide data support and up-date records on various Human Resources information.

This Division will be led by the Director and will have the following Sections:-

Administration Section; and

Human Resources Management Section.

Administration Section

This Section will perform the following activities:-

Interpret Public Service Regulations; Standing Orders and other Labour laws;

Facilitate employee relations and welfare including health, safety, sports and culture;

Provide registry, office records messenger and courier services;

Handle Protocol Matters;

Facilitate security services, transport and general utility;

Facilitate general custodian services to include maintenance of office equipments, buildings and grounds;

Coordinate implementation of ethics and value promotion activities including corruption prevention education;

Implement diversity issues including gender, disability HIV/AIDS etc and be the Ministry’s Gender Focal Point;

Coordinate implementation of Private Sector Participation in the Ministry;

Coordinate implementation of Business Process Improvement in the Ministry;

Advise on organization efficiency of the Ministry; and

Coordinate implementation of Client Service Charter in the Ministry.

This Section will be led by an Assistant Director.

Human Resources Management Section.

This Section will perform the following activities:-

Coordinate recruitment, selection, placement, confirmations and transfers for the Ministry;

Facilitate Human Resource training and development (career, professional, skills enhancement) for the Ministry including Cadres under the Ministry;

Facilitate orientation/induction programmes for the new entrants;

Human resources planning to determine supply and demand needs for professionals under the Ministry;

Salary administration and payroll processing;

Coordinate implementation of Open Performance Review and Appraisal System (OPRAS);

Process and update records of various leaves such as annual, sick, maternity, study and terminal;

Oversee employees benefits (pension, allowances etc) and entitlements;

Oversee services related to separation from the service (retirement, resignation, etc); and

Serve as a Secretariat to the appointment “Ad hoc Committee” of the Ministry.

This Section will be led by an Assistant Director.